In the last couple of years, the restaurant industry has witnessed a transformation driven by advancements in technology. From robotic arms to self-ordering kiosks, this era is reshaping the way food establishments operate. Restaurants around the world are embracing automation to streamline their operations and enhance customer service. With advancements in artificial intelligence, machine learning, and robotics, automation has become increasingly accessible and cost-effective. 

According to a report by the McKinsey Global Institute, automation has the potential to increase global productivity by up to 1.4% annually. The report highlights how robotics, artificial intelligence, and machine learning, can automate repetitive tasks, freeing up human workers to focus on more complex and creative duties. As technology continues to advance, the benefits of automation are becoming increasingly evident, companies that have embraced automation have experienced higher efficiency, reduced costs, and improved quality control. An example of a company that took a chance with technology is  Sweetgreen, a big chain that deployed what they call the Infinite Kitchen, a machine that assists with the assembly process of their dishes.

Several companies have embraced the wave of automation, some of them have failed and others have learned from those mistakes and have become a success. Among these companies are Picnic, known for its automated pizza assembly system, Gastronomous, which specializes in robotic kitchen assistants, and Miso Robotics, an automated arm that assists with flipping burgers. These companies continue to create kitchen innovations, allowing restaurants to operate more efficiently and effectively.

There are several reasons that drove our decision to create an automated makeline. The major one was the similarities between Ashkan, our Co-founder and the majority of people in the food industry; they faced issues such as labor shortages, high cost of food, unreliable staff, and high volume of food waste, costing companies and customers a fortune. A report from Market force showed that only for one brand, inaccuracy cost them $26,000,000 USD. 

In Cibotica we are dedicated to addressing the pressing pain points in the food industry, which is why we have developed an automated salad and bowl assembly line. Our goal is to revolutionize the way salads and bowls are prepared by leveraging technology. We have automated the preparation process, in which we aim to reduce these issues and address the worker’s attention to what matters the most, customer satisfaction. Another perk of automation is that it can significantly improve consistency and quality control. 

At the end of the day, the integration of robots and advanced technologies hold tremendous potential to elevate the customer’s and restaurateurs life’s in various aspects, ranging from operational efficiency for restaurants to customer service improvement for clients. There are many events that promote this culture such as conferences, expos, and the support of organizations like CFIN, an organization that impulses automation to ensure a future where humans and robots work together to deliver exceptional dining experiences.